Mountain Horse Chaps ukHorse Mountain Chaps Great Britain
Unless you want the shipment to be abandoned in a secure place, you must provide a signed statement for it. Only use the field with shipping instruction at the cash desk to tell the postman where to put it, in this case a handwritten seal is not used. The free shipping will be charged for orders where the value of the order exceeds £500 (excluding delivery).
Within the EU and without it for orders with a shipping adress outside the EU this number is charged inclusive value added tax. We use DHL for international shipments and you will get an e-mail from us if your order was shipped with your trackingnumber. We use UPS for shipments to Russia and we strongly recommend using a company location as your shipping location to shorten lead times.
You are responsible for all customs and excise charges and fees that may apply to shipments outside the EU. It is our goal to make you happy about every single order you make from us, but if for any reasons you are unhappy, please send the goods back to us and we will either replace them or reimburse you.
We will send you a shipping receipt with your order detailing what to do if you wish to send all or part of your order back for replacement or reimbursement. Usually our deadline for returning goods is 28 working days from the date we received your order.
Before Christmas, this is expanded to allow the returning or exchanging of Christmas presents. Then we will arrange the replacement for you (which will help shorten the processing times on our site) and send you an e-mail with a sticker to send your item back to us free of cost.
Notice that the free replacement services are for UK adresses only. For example, all your cardholder information is collected by PayPal, one of the world's most trusted payments processors. At ArdMoor we never see your map information when you order on-line. There is no storage of your personal information by us and we do not pass your personal information on to third parties.